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Enabling teams to work better together

Category: Communication

What’s music trivia got to do with team building?

Music for Presence Communications team building workshop

Are you the team’s
trivia titan?

There’s always at least one. Maybe it’s you. Maybe you wish it were you.

When I play the Song Colours Game 🎵 in a True Colors team-building workshop, the trivia titans are in their element.

Things can get pr-et-ty competitive!

Have you ever thought about just how many songs there are with a colour in the title or chorus? 🤔

I only ask about 10 of them in the Song Colours Game because the workshop is jam-packed with lots of other fun learning activities to get through.

But my playlist has another 18.

Why music trivia in a team-building workshop?

According to Lois Svard, a Professor Emerita of Music at Bucknell University who knows a lot about the nexus of neuroscience and music, there’s an evolutionary basis.

Archaeological evidence across the planet has revealed music to be an expression of group bonding in early societies.

“There is a shared experience in experiencing music together and it makes people more likely to cooperate with each other,” said Svard.

Cornell University researchers Kevin Kniffin, Jubo Yan, Brian Wansink and William Schulze have tested the effect of different types of music on the cooperative behaviour of individuals working as a team. They concluded that happy music provokes people to make decisions that contribute to the good of the team more often.

Music is emotive. It’s evocative. We associate it with experiences and our memory attaches connotations for future reference.

Same for colours. We remember good/bad, happy/sad feelings when we see certain colours again, which influences our responses to them and therefore our behaviour.

Remembering and re-associating colours in different ways stimulates our brain synapses to seek out new connections, keeping our cognitive abilities sharp.

Just like music does.

So, I put them together for people who are already in team-building learning mode, already primed for strengthening team bonds and benefits.

What’s your favourite ‘colour song’?

Mine’s Petula Clark’s “Colour My World” (of course!) 🎨

If this sounds like your kind of team training, book a True Colors Tell Me More call.

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Is Constipaction Crippling Your Crew?

Constipaction definition

You know that uncomfortable feeling in your gut when you’re unable to progress something that needs to be done?

And the longer you leave it, the pressure just gets worse and more worrying?

Maybe you’re procrastinating, or someone else is and you can’t go further until they make their next move[ment].

Maybe there are other reasons for the project delay, like …

… there’s so much going on you’ve lost sight of the goal.
… the task you’ve been assigned never really made sense to begin with.
… you don’t have what you need or know who to ask to get it.
… you can’t make a decision because you have too many options and no useful criteria for considering them all.

That’s constipaction.

Action that’s stuck, compacting, getting harder to shift and causing more discomfort as time passes; meanwhile, what’s stuck doesn’t.

Writer’s block is a kind of constipaction.

What you need or want to say is not moving freely from your brain to the blank page or screen in front of you.

It’s there, you know it, you feel it, but it won’t materialise, and with every tick-tick you hear towards your deadline, the discomfort intensifies.

It can turn into a completely different type of writer’s cramp.

Google writer’s block and you’ll find all kinds of common causes and strategies to overcome it.

I even cover it in my Trim and Tone Your Writing in 7 Easy Steps online course (ideal for anyone whose communication capability gets a bit bogged in business).

But what about other kinds of constipaction?

Like when you have a project delay, a service is backlogged, or a task is churning in circles instead of flowing in the right direction?

The signs and symptoms of constipaction are easily recognised:

  • Forgotten files flattened to the bottom of in-trays.
  • Emails amassing in overwhelmed in-boxes.
  • Missed calls and messages marked unread.
  • Vexed faces in video conferences.
  • Milestones becoming millstones.
  • Deadlines disregarded.
  • Budgets blown out.

The major cause and culprit?

Crappy communication.

  • Not expressing expectations clearly and consistently.
  • Misinterpreting responses because there’s no shared meaning.
  • Words and actions that don’t appear to go together.
  • Too much or not enough or poorly presented information.

Project Management Institute report revealed that ineffective communication is the main reason for project failure one-third of the time. It also has the biggest negative impact on project success more than half the time.

Pointing fingers, digging toes in, slinging salvos, shifting the goalposts, huffing, puffing, putting out spot fires…these typical counteractions rarely budge the boulder.

When the lights won’t switch on, do you call a plumber?

Nope, you contact the sparky to come and fix the problem. You get the best person to do it, so you can get on with what you do best. That’s the productive solution.

Constipaction can be relieved by engaging your team members in doing the parts of the project that are best suited to their strengths, motivations, and personality profiles.

In True Colors-speak (the communication code that every team can learn), this is how constipaction (a-k-a project delay) is avoided:

  • Get your Greens to design the workings and the work-arounds. They’re excellent innovators.
  • Begin your Blues on the people tasks, ensuring everyone has what they need to get on board and keep going.
  • Organise your Oranges to start on immediate actions, scouting the territory ahead to navigate any potential obstacles.
  • Give your Golds the jobs that track the timeline, tick the boxes, and tie up loose ends.

“Looks like useful advice, Leanne, but what if you don’t know who’s what colour in your crew?”

To figure out why your team’s output is causing more strain than gain, and to be rid of that gutful of blame-game, let’s get you a dose of True Colors training – stat!

It’s an evidence-based ‘treatment’ for understanding what makes people think, behave and react as they do, which has been transforming team performance worldwide since 1978.

Learn more about how True Colors can help your people work better together here so you can stop project delays sooner.

Or you can call 0439 53 43 55 or email truecolors@presencecommunications.com.au (put Constipaction in the subject line!)

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Tips for your $5K core skills Business Basics grant application

Communication breakdown

The Queensland Government’s Business Basics grants program, opening at 9 am on 4 May, supports small businesses who want to increase core skills and adopt best practice.

What are the core skills that underpin work success?

They’re COMMUNICATION, COLLABORATION, self-management and information technology skills, according to the Australian Government’s Core Skills for Work Developmental Framework.

Spending a tight training budget on non-technical skills can be a difficult decision for smaller enterprises. The Business Basics grants program now makes it a whole lot easier and enticing.

I’ve checked out the application form and here’s how I can help you to apply pronto – if you want to strengthen your business with people who can communicate effectively with clients and each other.

To get started:

Activity plan

After completing your business details, describe your activity plans:

  • Give your grant-funded activity a title like “Effective communication skills for better work outcomes”.
  • Tick “Training and coaching” as your priority area for grant-funded activities (it’s human resources-related).

Activity description

For your short description of the activity, talk about:

Value

You could describe how these grant-funded activities will “enhance the core skills in your business and make it more competitive” with words like this:

  • Clear communication speeds up interactions along the supply and value chains, improving productivity, service delivery and customer satisfaction.
  • A team that understands each other’s motivations drains less of their manager’s time and energy with issues arising from communication breakdown.
  • Effective communication saves time and therefore money because there’s less need to respond to detail gaps, rewrite for clarity, or redo work because the brief was misunderstood.
  • Smarter writing styles reduce reading effort and the time between understanding and action.

Outcomes

When you’re describing the expected outcomes, you can mention:

  • Improved productivity with no time lost to unhappy employees taking time off for stress-related illnesses.
  • Reduced recruitment costs because staff turnover is no longer a worry – you’re not regularly replacing people who leave because they are unhappy or stressed about their needs not being met, which affects their motivation to give the company their best.
  • Greater confidence in projects being completed on time and within budget because communication has not broken down – a Project Management Institute report revealed that ineffective communication is the main reason for project failure one-third of the time. It also has the biggest negative impact on project success more than half the time.
  • Higher likelihood of securing investment for business growth, winning tenders, and improving proposal success rate from more proficient and confident pitching and presenting capability.

Action

Funding like the Business Basics grants program is snapped up quickly – especially when there’s no co-contribution required.

So, let’s talk about what want in your Presence Communications training proposal. Tell me in your email when is the best time to call: leanne@presencecommunications.com.au

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The Power of the Pitch when Your Fears are Ditched

Pitching and public speaking with confidence

Put yourself in the spotlight with these practical pitching and public speaking tips.

Whether it’s to a board of directors or a panel of peers, pitching new ideas in person is not for the faint-hearted.

Public speaking nerves often arrive with some unpleasant side effects – shakes and wobbles, nausea, bladder uncertainty, tickly throats… to name but a few.

It’s no wonder that speaking in public continues to rank highly in annual lists of human fears and phobias.

According to a Harris-Prezi survey reported in Forbes, 20 percent of professionals said they would do almost anything to avoid presenting, even if it meant risking workplace respect and reputation.

It’s even made the knees tremble and the palms perspire for legends like Warren Buffet and Mahatma Gandhi.

Forbes contributor Carmine Gallo said:

“Buffett once told a class of business students that he would pay anyone in the room $100,000 for 10 percent of their future earnings. If they were good communicators, he would raise his bid by 50 percent because public speaking would make his ‘investment’ more valuable.”

Buffet himself used to avoid college courses that required speaking in front of the class. But he faced his fears and now he’s known as one of the richest humans on the planet.

Gandhi suffered from panic attacks, even deserting his first case as a lawyer before a judge because he felt humiliated about not being able to ask a question.

But his passion and purpose helped him to overcome his public speaking anxiety and achieve greatness. One of his strategies was to stay under the spotlight for the shortest amount of time, packing powerful meaning into his legendary pithy statements.

Here are five indisputable reasons why you should learn how to manage public speaking nerves:

  1. Speaking confidently in public is a highly regarded professional skill, boosting your employability and promotion prospects.
  2. With so many people avoiding the deed, you’re already ahead of the pack.
  3. As a leader, pitching is an absolute necessity if you want your ideas to be known, accepted, acknowledged, shared, followed through and be generating value.
  4. When people hear and see you in action they remember you as more than a name on page; you’re visible, real and memorable, which builds your credibility and reputation.
  5. Under the spotlight you’re in a powerful position to inspire change.

And here are five proven ways to turn your fears about sharing your ideas into powerful pitching prowess:

1. Know thyself
When you understand what’s really causing you to want to chicken out of a pitching, presenting or public speaking situation, and you plan how you can address those fears, you will feel more confident about speaking in front of an audience and believe in your own ability to change the audience’s understanding of your topic and achieve your goal.

How your body expresses and deals with nerves is not necessarily the same as what others experience. When you can identify your own signs of speaking stress and know what helps you manage your nerves, you can prepare for them and mitigate the negative effects.

2. Challenge and change the negative self-talk
Nerves are what you feel when fear-generated adrenaline is pumping through your body. It’s a free form of energy you can actually exploit to give your enthusiasm and passion extra volume.

Instead of thinking of nerves as a threat to being able to achieve a goal (persuade others that your ideas, products, and analysis have value), think of ways to use it to your advantage. A University of Rochester psychology study found that encouraging people to reconsider symptoms of performance stress as ‘natural and helpful’ was an effective mechanism for dealing with stage fright.

3. Remember, it’s not about you.
It’s easy to forget why you’re in the spotlight, why people will be looking at you and expecting you to make it worth their while listening.

Do your research and find out what matters to them; don’t assume they’ll share your understanding of the underlying science, math or philosophy; be clear about what’s in it for them and their interests, not just you and yours.

Stay focused on the benefits for them: you have something to say that can enrich other people’s lives. You might have the gold they’re seeking to make money, save money or save the world. You’ve got something the audience wants or needs. And they have something you want or need: money, support, trust, faith, cooperation, approval.

If you allow nerves to distract you, no one is going to gain anything.

4. Plan for impact
Another critical way to reduce uncertainty (and thus fear and nerves) is to plan your pitching and public speaking for maximum impact. Focus not only on what you want to convey, but also when.

Most pitching opportunities have specific and rigorously monitored time limits, so every word, gesture and movement has to count towards your goal: to persuade the listener that your idea has power. Stick to the main concepts and benefits, and don’t waffle.

Investor pitches, for example, follow a tight format whether it’s 30 seconds, five minutes or an hour to get the idea across. There are specific items they expect to hear, so make sure you cover at least the main ones – what’s the problem you’re solving, how big is it, why does it matter, how your idea will make a difference, and what you need to make that happen.

Stanford Graduate School of Business lecturer and author of No Freaking Speaking, Matt Abrahams, says “Don’t wing it. People retain structured information up to 40 percent more reliably.”

5. Prepare for success
Never underestimate the time it will take to plan, prepare and practise for a powerful pitch. As Mark Twain apparently said: “It usually takes me more than three weeks to prepare a good impromptu speech.”

Preparing for performance success is more than just practising the words to accompany a slide deck. Reducing uncertainty ahead of time really helps with overcoming internal negative dialogue. Find out as much as you can in advance about how the room will be set out; the technology you’ll be using; the kind of questions you might be asked; and even what you should wear.

Don’t let the technology let you down – if you’re pitching in person, find out beforehand what the room is like and whether your version of PowerPoint, Keynote or Prezi is compatible with the system provided so you are slick not slow when you start.

If you’re recording a pitch, find out what formats to use, and take as many ‘takes’ as you need to make yourself look and sound confident as well as meet the criteria before uploading the file.

Prior preparation prevents poor performance and powers up your pitch. It also gives you plenty to think about instead of your nerves.

These are just a few of the 150+ pitching and public speaking tips included in my book Chicken In – ditch the nerves and pitch the power. You can order a hard copy via this link or if you prefer an e-book version, it’s available on Amazon for Kindle readers.

This article first appeared in the February 2022 issue of Human Capital Leadership

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Who are your mental health heroes?

October is Mental Health Month in Australia.

True Colors helps us to recognise how our workmates express care – and want to receive it – differently.

Discover the #mentalhealthheroes on your team with a True Colors workshop.

True Colors Blues Mental Health Heroes

Sometimes our workmates
make us feel better
without even realising it,
without knowing we needed
that smile or that reminder
to see kindness and beauty
in simple things.

 

 

True Colors Gold mental health heroes

 

Just knowing that
where we work there are
people trained in
mental health first aid
can make us feel
supported and safe.

 

True Colors Green mental health heroes

In our own ways,
we can support
each other’s mental wellness,
even when we don’t know
who’s needing a boost or why.

 

 

 

Let’s give a shout out
to the work mates who
help clear the fog,
even just for a short while,
the ones who help us
cope and recover.

 


Need more mental health awareness ideas? Check out Mental Health Australia.  

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